It’s Black Friday! If you’re not already in line at the store (and even if you are), here’s a tip: to get better and faster service from salespeople, try dressing up. According to this study, fake shoppers wearing formal work clothes (skirt and blouse) got store employees’ attention significantly faster than shoppers wearing “informal gym clothes.” Even if it isn’t terribly surprising, it’s scientific proof that a little spiffing up can go a long way. Happy shopping!
Customer service as a