Adding smiley emoticons to email makes you seem less competent.

We already know that sarcasm is hard to communicate via email. Well, according to this study, it turns out that warmth is as well. People often use smiley face emoticons in their emails as a way to convey humor and lightheartedness, but these researchers found that it doesn’t quite work the way we’d like: “Contrary to actual smiles, smileys do not increase perceptions of warmth and actually decrease perceptions of competence.” Perhaps because emoticons in general are seen as childish or unpr

Leave a Reply